SAMPE 2020 CANCELLATION Exhibitor FAQs
When and where will SAMPE 2020 be held?
Due to the Coronavirus pandemic, the SAMPE 2020 Conference and Expo, originally scheduled to take place in Seattle, WA on May 4-7, 2020 has been canceled and will not be rescheduled. Our next SAMPE conference will be held in Long Beach, CA on May 24 – 27, 2021.
What will happen to my SAMPE 2020 exhibit space contract?
Exhibitors may request that their SAMPE 2020 Seattle exhibit booth fees be transferred to SAMPE 2021 Long Beach at the 2020 rate. Additionally, exhibitors taking advantage of this transfer will receive 10 additional priority points for their 2021 booth selection. Alternatively, exhibitors can request a full refund, upon written request.
Important Note: Refund and credit request forms must be submitted prior to May 8, 2020. Please submit written refund or transfer requests via the Exhibit Refund/Transfer Request form and send it to Efren Pavon at Efren@sampe.org. For questions, please call Efren at +1 (626)521-9450.
What about SAMPE 2021 booth selection?
SAMPE 2021 booth selection will happen in May/June, once the SAMPE 2020 exhibitors have indicated their intentions.
Will my hotel reservations be canceled, or do I need to cancel them directly with the hotel(s)?
Hotel reservations made within the SAMPE block will be canceled. If you do not receive a cancellation email from your hotel, please call them directly to cancel your reservation. If you booked your reservation directly with the hotel, or some other way, please contact the hotel directly to cancel your reservation.
What will happen to utility services ordered through the Washington State Convention Center (electrical, rigging, water, catering, audiovisual, internet, etc.)?
The convention center canceled all orders placed. Refunds will be issued by May 31, 2020. For more information please contact – Exhibitor.Services@wscc.com.
What will happen to any lead retrieval equipment orders placed with Convention Data Services (CDS)?
Convention Data Services will cancel all orders placed. Refunds will be issued over a 30 to 90-day period. For more information please call 1-800-746-9734 or email email@example.com.
What will happen to orders placed with other official SAMPE service providers (Freeman, photographer, floral)?
We are working to provide answers to this question as quickly as possible. If you purchased services or equipment through a non SAMPE approved provider, you should contact the company directly.
If I scheduled an event, reception, dinner or other activities during SAMPE, what should I do?
Please contact the venue directly to inform them of your plans. If you have any difficulty working with the venue, please inform Rosemary Loggia at +1 (626) 521-9449, or firstname.lastname@example.org.
Will SAMPE refund airline tickets for exhibitors and/or exhibitor personnel?
SAMPE will not refund individual airline tickets or travel expenses. Please contact your airline directly regarding their cancellation policy.